Refund and Privacy Policy


A payment via this website is a donation or membership subscription which will be used to fund the work of The Brook Waimarama Sanctuary Trust - a registered charitable trust and a not-for-profit organisation. All donations made to the trust of $5 or over are tax deductible to the full extent of the law. Our charitable trust number under the charities register at the Charities Commission of NZ is CC32934.


If you made an error in making your contribution we will refund your transaction via the original method of payment, provided a request for a refund is submitted within five working days of the transaction. We will refund any contribution made using a credit card or bank account in a fraudulent manner. If you believe an error has been made with your contribution please contact us on +64 03 546 2422 or


The Brook Waimarama Sanctuary Trust is committed to protecting the privacy and security of members, donors, supporters and visitors to our website. Any personal information you provide to the Brook Waimarama Sanctuary Trust will be retained for the use of the Trust only and will not be provided to third parties without your prior consent. All donation, membership and sponsorship transactions entered through this site are safeguarded through a secure payment portal.

Questions about our policies

Should you have any questions about this privacy statement, or concerns about the practices of this site, please contact us on +64 03 546 2422 or

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Brook Waimarama Sanctuary Trust
651 Brook Street - PO Box 744 – Nelson 7040 – New Zealand
City Office +64 3 546 2422 – Visitor Centre +64 3 539 4920
(BWST is a registered charitable entity in terms of the Charities Act 2005. Registration No. CC32934)

© 2015 Brook Waimarama Sanctuary Trust. All Rights Reserved. Refund and Privacy Policy